BLACK GUNPOWDER Men’s Waterproof Lightweight Hooded Raincoat Shell Jacket Desert Night Military Tactical Camouflage Outdoor Multifunction

How to pick the right clothing size?

Don'ts:

Don't rely on experience. Clothing sizes differ from one branch to another.

Do's:

Always follow the prediction size chart/product dimension table if there is one.

Rule of thumb: If it is number size (36/38/40/42), your chest/waist number is the size number you should select for shirts/pants. If it is letter size (S/M/L/XL), it is better to find similar clothing in your closet and do the exact measurements.

For safe, you can pick one size up.

• Free Standard Domestic Shipping for orders $50.00 and up: We offer free standard domestic shipping and handling within the 48 contiguous states, Washington DC, and APO/FPO/DPO addresses.
• Domestic shipping flat rate: Shipping and handling fees are $4.98 for orders under $50 and under one pound, and $9.98 for orders under $50 and over one pound.
• Other Locations and International Shipping: Shipping costs for other locations and international orders will be calculated at checkout. 
• Customs and Duties: For international orders, it's important to be aware of potential customs duties, taxes, and customs fees that may be imposed by your country's customs office. These charges are your responsibility and will be collected by your local customs authorities. To avoid any unexpected surprises, we recommend familiarizing yourself with your country's import regulations before placing your order."

• Satisfaction Guarantee: If you are unsatisfied with your choice, we offer a full refund or a free replacement within 30 days of receiving your order. We ensure a hassle-free process with no questions asked.

• Return Shipping Costs: While we offer refunds and replacements, return shipping costs are the customer's responsibility.

One-Year Warranty Information:

At Black Gunpowder Tactical, we stand behind the quality and durability of our products. We are pleased to offer a one-year warranty on all eligible purchases, starting from the date of your purchase.

What Does Our One-Year Warranty Cover?

Our one-year warranty covers manufacturing defects and faulty workmanship. If your product exhibits any such issues within the warranty period, we will repair or replace it free of charge, ensuring it meets our high-quality standards.

What Is Not Covered?

Please note that our warranty does not cover damage caused by:

• Normal wear and tear
• Accidental damage or misuse
• Unauthorized modifications or repairs by third parties
• Exposure to extreme conditions beyond the product's specifications

How to Make a Warranty Claim:

Should you encounter any issues covered by our warranty, please follow these steps to initiate a warranty claim:

1. Contact our Customer Support team at contact@blackgunpowdertactical.com, including your order details and a description of the issue.
2. Return the defective product, to the address provided by our Customer Support team.
3. Upon receiving your returned product, we will promptly assess the issue and take appropriate action, which may include repair or replacement.

Customer Satisfaction Is Our Priority:

At Paws Palace Shop, we value your satisfaction and strive to ensure that you have a positive shopping experience. Our one-year warranty is a testament to our commitment to quality and customer service. If you have any questions or need assistance with a warranty claim, please don't hesitate to reach out to our dedicated Customer Support team.

Thank you for choosing Paws Palace Shop, where your peace of mind is our priority.

Note: If you haven't received your order confirmation, shipping confirmation, etc., in your inbox, please check your spam folder and move it out of the spam folder to ensure this doesn't happen for future communication.